Privacy Policy & Return Policy – 92 Sports
Welcome to 92 Sports. Your privacy and satisfaction are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. It also outlines our return and refund policy in accordance with U.S. consumer protection laws.
1. Information We Collect
We collect information from you in the following ways:
A. Personal Information
When you create an account, make a purchase, or contact us, we may collect:
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Full name
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Email address
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Shipping and billing address
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Phone number
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Payment information (processed securely through third-party payment processors)
B. Non-Personal Information
We automatically collect certain data when you visit our site, such as:
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Browser type and version
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IP address
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Device information
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Cookies and tracking data to enhance your browsing experience
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Send order confirmations, updates, and support messages
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Improve our website, services, and customer experience
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Comply with legal obligations
We never sell or rent your personal information to third parties.
3. Data Protection and Security
We use industry-standard SSL encryption and secure servers to protect your data. However, no online transmission is 100% secure, and you acknowledge that you use our website at your own risk.
4. Cookies
Cookies are used to personalize your experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, but some features may not function properly.
5. Sharing Information with Third Parties
We may share your data only with trusted service providers who assist with:
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Payment processing (e.g., Stripe, PayPal, Shopify Payments)
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Shipping and delivery
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Analytics and marketing tools (e.g., Google Analytics)
These partners are required to protect your data and use it only for the intended purpose.
6. Your Rights (U.S. & State Privacy Laws)
Depending on your location (such as California, under the California Consumer Privacy Act – CCPA), you may have rights to:
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Request access to your personal data
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Request deletion of your data
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Opt out of data selling (we do not sell data)
To exercise these rights, please contact us at:
92sports.com@gmail.com
7. Children’s Privacy
Our website is not directed toward children under 13 years of age. We do not knowingly collect personal information from children.
8. Links to Other Websites
Our site may contain links to other websites. 92 Sports is not responsible for the privacy practices or content of these external sites.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”
Return & Refund Policy
At 92 Sports, customer satisfaction is our top priority. If you are not completely happy with your purchase, please review our return and refund policy below.
1. Eligibility for Returns
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You may return most new, unused, and undamaged items within 30 days of delivery for a full refund or exchange.
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Items must be returned in their original packaging with all tags attached.
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Proof of purchase (receipt or order number) is required.
2. Non-Returnable Items
Certain products are not eligible for return, including:
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Customized or personalized items
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Final sale or clearance items
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Gift cards or downloadable digital products
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Used or damaged items not due to our error
3. Return Process
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Contact our support team at 92sports.com@gmail.com to request a Return Authorization (RA) number.
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Pack the item securely with your RA number and proof of purchase.
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Ship it to the address provided in the RA confirmation email.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
4. Refunds
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Refunds are issued to your original payment method within 7–10 business days after we receive and inspect the returned item.
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Shipping fees are non-refundable unless the return is due to our error.
5. Exchanges
If you wish to exchange an item, please contact our team for instructions. Exchanges are subject to product availability.
6. Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 7 days of delivery at 92sports.com@gmail.com with photos of the issue. We’ll arrange a replacement or refund promptly.
7. Contact Information
If you have any questions about this Privacy Policy or Return Policy, please contact us:
92sports.com@gmail.com
92 Sports
32 Court St Suite 904, Brooklyn, NY 11201, United States
